Terms & Conditions

Making a purchase.

Making a purchase is easy. Browse the store and add any items that you wish to buy to the shopping basket. After you have finished your selection click on 'Checkout' and you will be asked for the few details that we need to be able to complete your order.
Aagh - Google is an issue at the moment so cheque or Paypal only at present!
Payment is secure through Paypal or Google and all major credit cards are accepted. A Paypal or Google account is NOT required, though it is welcome. All prices quoted are in British Pounds Sterling.

Once your purchase is completed we will email out a confirmation of order to indicate that we have received your order. This does not indicate the existence of a contract between us. We will indicate acceptance of your order and therefore a binding contract between us when we send you either a notification of despatch email and invoice or enclose an invoice with your order. This proviso is included to protect us in the case of a mistake in pricing or an inability to supply a particular item for some reason. The website is updated daily, so the chance of being unable to supply a particular item is low. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Postage.

All orders are charge at a flat rate of £1.75. This postage is for UK orders only: International and European orders - please select pay by cheque and wait for a final invoice which I will send as a paypal invoice - postage is at cost, but I have to calculate it first.

Mailing List

All customers have been automatically added to the mailing list on setup of this site. With this new site you have an option to add yourself on setting up an account. To change your subscription enter "My Account". Subscription emails that are not confirmed will be automatically removed after 3 months.

Returns Policy

We believe in the items we sell and we want you to be happy too. However, there may be times when you are not so satisfied with the items. Refunds will be given for all faulty items and we will refund the cost of second class postage to return the item to us.

Your rights to return goods are protected under the EU Distance Selling Directive. If you are genuinely dissatisfied with your purchase please contact me by email within 7 days of receipt of the goods. Items must be returned within 14 days of receipt of the goods and you should obtain proof of postage. The item(s) must be returned in the same condition as at point of sale. A refund of the full purchase price will be given less postage and packing charges. If returning an item please make sure that you include your full name and address, a contact phone number and the order number.At the same time please could you tell us why you are returning the goods so we can put things right. No reason is needed, but feedback is appreciated. Please be aware that a refund will not be given if the item has been damaged in any way.